State of SHA/SHIP

Table of contents

  • What is out there?
  • Noteworthy or Interesting
  • The Takeaway

What is out there?

The Methodology

  • I searched the web using combintations of:
    • “STATE_NAME state health assessment”
    • “STATE_NAME state health improvement plan”
    • My classifications are not perfect
    • How I categorized thing changed over time
      • but the highlights remained the same

The Methodology

  • ASTHO has a list of documents from states
    • Not every state was represented and many links were broken

The Methodology

  • Healthy People 2030 had a list of SHIPs
    • Decent for SHIPS - which often lead to finding SHAs - but not always
    • Not every state and not every link was live
    • Not always the latest

The Methodology

  • It wasn’t easy to find everything
    • Some states used their own jargon
    • Some documents only accessible through search engines
    • Websites difficult to navigate - not always a common landing page for SHA/SHIP
    • Tried used an AI agent - it struggled and ultimately wasn’t useful

Noteworthy or Interesting

The Good

Louisiana

Louisiana Landing Page

Louisiana

https://ldh.la.gov/bureau-of-planning-performance/shaship

  • Louisiana I think did a really nice job.
  • They did use a paid platform: mySidewalk
  • However, I think regardless of the platform - it was organized well.

Louisiana

https://ldh.la.gov/bureau-of-planning-performance/shaship

  • SHA & SHIP together on a landing page
    • Searchable from Google - it is however buried and somewhat difficult to find navigating through the site naturally
    • The Site in general looks great and you can technically navigate to it from within the site

Louisiana

https://ldh.la.gov/bureau-of-planning-performance/shaship

  • Mixed media
    • Snippets on webpage
    • Downloadable in-depth reports and small one-two pagers
    • “Website Dashboard” - if you want to use it - feels natural to use

The Majority

The Majority

  • They almost all look the same.
  • When it is one enormous document - without any kind of summary:
    • I always ask myself who is the intended audience?
    • Does the content match up with that audience?
    • Could all the audiences be better served by smaller, more diverse content?

The Overwhelming

Massachusetts

  • Massachusetts - slick visuals and endless combos of reports
    • The complexity!
    • Where is the narrative - no really I couldnt find it
    • Looks like a nightmare to maintain
    • Only self-service

Box Ticking

  • Painful to use: New York, Kansas, Maine, South Carolina
  • KPI lists or Scorecards with little or no context (that was easily found):
    • Hawaii, DC

The Broken

  • Broken links: Florida, Utah, Virginia
  • Nothing!?: Michigan, West Virginina(since 2000, whispers in 2017…)
  • Ohio dashboard
    • Comes from a good place; but is a dashbaord leasing to 50 other dashboards
    • The dashboards are so crammed full of content - you can’t make sense of it

The Takeaway

Where do we stack up?

  • We are in “good” company
    • We have an enormous, expensive looking pdf - like almost everyone else.
  • There are opportunities here for innovation and cost-savings that could make us leaders in this space

Where do we stack up?

  • The SHIP page looks pretty decent - but if I navigate to say the SHA. I can’t find that page again without using “back” in my browser or googling. Only the SHIP Policy Agenda is on the sidebar
  • The SHA page is leaving website real estate on the table by not telling some kind of narrative up front. It’s only links to pdfs bits and pieces